Property management and fault reporting

BRF Leoparden 5 has no employees of its own who manage the association’s property. Much of the work is carried out on a voluntary basis by board members and residents, with the help of contractors. The association therefore has no caretaker/janitor.

 

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Fault reporting

 

Faults should primarily be reported to the board via a fault report form. In addition, contact information is also posted in the stairwell, including a phone number. The board will respond as soon as possible with appropriate action. As a co-op owner (bostadsrättshavare), you are yourself responsible for the cost of most measures/repairs in your apartment.

When submitting a fault report, inform the board, which provides us with an on-call emergency service for faults that require immediate action. Examples of urgent faults include a breakdown of the heating system, power outage, flooding, etc. Examples of faults that do not require immediate action include: a clogged washbasin or other minor drain, minor electrical faults, and a dripping tap.

Please note that apartment owners who call the property service/caretaker for faults that do not require immediate action are themselves responsible for the call-out cost.

 

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Elevators

 

Elevator faults should be reported via the association’s fault report form. If the fault is urgent, call S:t Eriks Hiss at: 08-522 258 00. An urgent case is, for example, if people are stuck in the elevator. If children or elderly persons are stuck and are frightened, you should immediately call 112 and request assistance from the emergency services (fire brigade).

 

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Locks and keys

 

The apartment owner is responsible for the cost of locksmith assistance/unlocking. Orders for new keys are made through the board. A lost booking cylinder for the laundry room (or its key) is ordered via the property caretaker and is paid for by the resident.

 

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Financial administration

 

Have you received a reminder even though you have paid the monthly fee? Are there issues with invoices or OCR numbers? Contact our administrator at Fastighetsägarna, Anna Lundin, +46 8-617 75 00 or anna.lundin[at]fastighetsagarna.se

 

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Direct debit and e-invoicing

 

The association offers payment of the monthly fee via direct debit (Autogiro) and e-invoice (e-faktura). If you want to pay in either of these ways, you do not need to notify the association—you arrange it yourself through your online bank.

Direct debit (Autogiro): Log in to your online bank and click on Autogiro. Choose to create a new authorization/mandate and search for “Leoparden 5”.

e-Invoice (e-faktura): Log in to your online bank and click on e-invoice. Enter “Fastighetsägarna Service Stockholm AB”.